Refund policy

At MOZI, your baby’s safety and comfort are our top priorities. 💕

For hygiene and health reasons, and to protect little ones from potential allergies or sensitivities, we are unable to accept returns or exchanges on any of our products once they leave our store.

This ensures that every outfit, accessory, and item you receive from us is brand new, unused, and safe for your baby

 Please Note

• All sales are final.
• We cannot accept returns or exchanges on any items, including clothing, accessories, socks, toys, or holiday collections.
• Shipping fees are non-refundable.

💌 Our Promise to You

Every order is carefully checked and packaged with love to ensure it reaches you in perfect condition. If there is ever an issue with your order (wrong item, damaged on arrival, or defect), please contact us right away at themozistore@gmail.com, and we’ll make it right.

Thank you for understanding and supporting our commitment to keeping every baby’s experience with MOZI safe, clean, and delightful.